Purchase & Payment
1. What Chikankari products do you sell?
Right now, a variety of Lucknowi Chikankari suits, kurtis, dresses, and other options are available on the Aabroo Chikankari website. You can search through our product menu section and have a look at a wide range of Chikankari clothing. There are different options of color, design, fabric, and style of Chikankari products.
2. Where are you currently based?
Aabroo Chikankari is currently based in Lucknow city, Uttar Pradesh. We are able to manage our sales through online mediums throughout the different states of India. So, you can easily place an order if you are residing in India.
3. How can I be assured of the quality of the product?
All of the Chikankari dress materials and products that we sell are handcraft material of the local artisans of Lucknow. Likewise, they use the finest fabric material, high-quality thread, and beautiful embellishments to complete the design. Thus, you do not have to worry about the quality as we inspect every piece before packaging and shipment.
4. How can I select the right size?
Once you have selected the item you want to purchase, you can see options for a product next to it. For customer guidance, there is a size chart on every product page. Thus, after selecting the accurate size, you can add them to the cart for purchase.
5. What’s the process for cleaning Chikankari clothing products?
It’s easy to take care of your Chikankari kurti and other popular items from the list. If the fabric is silk or cotton, you can go for a machine wash. Otherwise, you can simply hand wash the product if the material is thin with delicate embroidery work. Make sure you put the cloth in direct sunlight, as the color and fabric material may fade away.
Orders & Return
1. How can I make payment for the purchased items?
You can simply make the payment using various online payment methods. They include – Debit cards, Credit cards, UPI payments, and net banking. If any payment is unavailable, we’ll notify you beforehand!
2. What if I get a defective item from Chikankari?
We take every measure to provide our customers with the best of services. Yet, there can be a time when the delivered products may not be upto the standards. In such cases, we are always there to help our customers. They reach out to us, and we’ll help them out in the best possible way.
3. How long will it take to deliver the parcel?
After placing the order on our website, it will further be sent for confirmation from the backend team. Once they check the details and everything, you will receive the confirmation mail/message from our end.
Usually, it takes about 5 to 7 business days to get the parcel delivered. Elsewise, if there’s any further delay, you can surely contact our customer support team for any assistance.
4. Will I be able to track my order?
Yes, as soon as your order is there for with the packaging and labeling procedure, it will be carry further for shipment and delivery. There, we provide our customers with a tracking ID for their parcels so that they can track their delivery time.
5. Will I be able to cancel my order and get a refund?
Absolutely! If your order hasn’t been displaced for the shipment and delivery process, you can cancel the order as you desire. Likewise, you can call us directly and we will help you with the refund and cancellation procedure of Aabroo Chikankari.