We believe in serving the best to our customers. However, there can be times when we may need help to meet your expectations. For such times, we can return and exchange the products you have purchased from Aabroo Chikankari.
Product Exchange at Aabroo Chikankari
Most of the products available at Aabroo Chikankari are eligible for exchange and return. The buyer (customer) must follow the return and replace policy in order to get their products exchanged.
There is a certain time limit for product exchange. Usually, we only accept return and exchange orders within a period of 10 days from the delivery date.
Process of Exchange & Return
If, in any case, you would like to return or exchange the delivered product, you may do so willingly. The process of exchange and return will include the following steps –
- You must confirm our exchange eligibility guidelines.
- Before proceeding with the request, please check your order completely.
- Provide details for the reason for the exchange of the product.
- Make sure that we are not going to accept the product if it has been worn or torn from the customer’s end.
- If you completely want to return the order, make sure you hand over the original parcel. In addition, the tags and packaging of the parcel should be intact.
If your request does not go along with our exchange and return guidelines, we may deny your request incomplete.
Time Duration for Return & Exchange
You can talk to our customer support team and tell them about your concern. We will begin with the procedure once our team is convinced that you are eligible for exchange and return.
After taking in all the details of the product you are willing to exchange/return, we’ll take it for confirmation. Our delivery partner will take 2 to 4 days to pick up the order from the delivered location. Thus, we will provide you with the best solution per your demand.
Returning Amount to Customer
Although we take every step to receive satisfied customers, it may not be possible in some cases. Thus, if you want us to take back the order, we will follow your demands.
If you simply want to return the order, make sure you do not use it in any way. After picking up the parcel, your amount will reflect in your source account. More so, if there’s anything else you require help with, feel free to contact our customer support team.