At Aabroo Chikankari, we believe in satisfying our customer’s demands. So, in that context, we are here with the feasibility of a refund and cancellation policy. Thus, if there’s any issue with the clothing piece you may purchase from our website, there’s always an option for refund or cancellation of the product. More so, you must go through the terms to know if you can opt to cancel the order and ask for a refund.

Before Product Shipment

If you have purchased a product from our website, it may take us 2 to 3 days to process the parcel for shipping and delivery. If, in any case, you would want to cancel the order on the website, the option will reflect at the same time. More so, we allow our customers to opt for cancellation and refund until the product isn’t shipped.

Damaged Product

You may get in touch with our customer support team for any complaints about the product. If, in case, the order that’s delivered to you is in bad condition, you can surely register it for return/exchange.

We practice the best methods to deliver our clothing items in the most appropriate condition. However, there can also be times when you may have a damaged product due to negligence. Most often, it can happen either from the courier delivery services or at the time of packaging.

Duration for Cancellation & Refund

As stated above, we receive cancellations on orders unless they are not shipped for delivery. Elsewise, if you have received it but, for some reason, you want to return it, you may follow up with a return & exchange policy.

If you are eligible for cancellation and refund, we will take in your request at the very best. All you have to do is confirm your order status after you have successfully placed the order. You can easily go for that option if it shows to cancel the order.

After it is successfully cancelled, your amount will reflect back within 24 to 48 hours of cancellation. You can also contact our customer support team and get answers to all your queries